Network Infrastructure :

Our network is built upon a 22 GIGABIT backbone by indialink. We break our network into segments to eliminate data saturation and interfaces with core Switches and Routers via Fiber Optics. By creating segments, we can drastically reduce any delays from server to server operations, for example a website hitting a SQL server resides on the same segment. We use only Cisco equipment for all switching and routing on its network.

 

  Support

 

State of art Offshore Software Development - 24 x 7 x 365

 

Offshore Software Development:

krazyway Offshore Software Development centers (ODC's) located in Mumbai (Head quarters), Bangalore and Chennai is essentially a hub of offshore software outsourcing and Manpower Staffing that acts as a virtual extensions of your own development teams. Constituted with high-quality Offshore Staff with technical competencies in web designing and web application development, the ODC's provide scalable and cost-effective platform to Outsource Offshore Software Development and Custom Graphic Designing needs, delivering powerful business benefits. Our infrastructure is ideal to execute scaleable software development projects, making use of high-quality redundant Internet connections, VOIP, Project management tools and SVN to manage source version control. We also provide Free Phone Call service and customers can interact with teams without having to pay the ISD cost.

 

Application Service Provider (ASP) :

IT Staffing Strength :

krazyway IT group of companies employ over 350 software professionals. Our Software Development Team comprises award winning brand managers, flash animators, graphic designers, php / mysql programmers, asp. net hyper-programmers, database analyst, project managers, internet architects, search engine optimizers, networking professionals, database administrators and internet consultants who have been among the finest talent available in India.

Our offshore development centers are highly secured and out of visit bounds. Physical security with control access cards, round the clock security personnel (24/7), gated Infrastructure. Strong network security through network monitoring, system and project access protocols, remote administration, Firewalls etc. krazyway Local Area Network is designed in such a way that each customer is isolated from others through separate physical LAN's and firewalls. The network has the flexibility to integrate these LAN's to your network through VPN or remote access.

Integration:

Integration of our systems gives us incredible flexibility when serving our customers. Our systems do not only offer automation for our services that can deploy complex hosting environments within minutes, but once they are deployed, we are able to monitor, identify & resolve problems all from within one system very quickly.

 

Support environment :

Our team members at all levels of the company go through the ongoing training programs which makes us a Strong work force. Our information sharing process, group discussion and internal bulletin boards ensures that all key information is shared by all team members.

 

Finally, our employees function in a team environment which encourages an outstanding service experience to our customers. Our Team Work approach allows customers to develop deep personal relationships with team members. Each employee's compensation is linked directly to the overall satisfaction of their team's customers. Each member's metrics are tracked individually and results of the team are published on daily basis. Team members take pride in sharing how satisfied their customers are.

 

Customer feedback is one of the main key inputs to improve processes. We solicit and encourage feedback from our customers.